Privacy Policy

1. Introduction
Hellbird Tree Works (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect
We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number (if provided)

  • Information submitted via our website contact forms

  • Any additional information you choose to provide in your enquiry

3. How We Use Your Information
We use your personal data for the following purposes:

  • To respond to enquiries and provide arboricultural services

  • To communicate with you regarding quotes, appointments, or work requests

  • To maintain internal records

We only process your data where it is necessary for legitimate business interests or to take steps at your request prior to entering into a contract.

4. Data Sharing
We do not sell, trade, or rent your personal data to others.
We do not share your data with third parties unless required by law.

5. Data Security
We are committed to ensuring your information is secure. Appropriate technical and organisational measures are in place to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

6. Data Retention
We retain personal data only for as long as necessary to respond to your enquiry and fulfil any services requested, or as required for legal or record-keeping purposes.

7. Your Rights
Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data

  • Object to or restrict processing in certain circumstances

To exercise any of these rights, please contact us using the details below.

8. Cookies
Our website does not use cookies for tracking or analytics purposes.

9. Contact Details
If you have any questions about this Privacy Policy or how your data is handled, please contact:

Hellbird Tree Works
Email: hellbirdtreeworks@gmail.com

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.